Order Cancellation

If you wish to cancel your order please contact canuckvb.online@gmail.com as soon as possible. We will make every effort to accommodate your request. If your order is already released from our warehouse and out the door you will be responsible for returning the item back to Canuck Volleyball in order to receive a refund for your purchase.

Shipping

Currently, we are only offering shipping within Canada. Shipping charges will be applied to your order according to the weight and location of the order. Canuck reserves the right to substitute an alternative shipping carrier from the option selected at checkout for the same price and similar shipping timeline. Shipping times are not guaranteed by Canuck however the tracking number provided by the shipping carrier will be able to show an estimated time of arrival. Occasionally the courier service will experience delay due to weather or other unforeseen issues. Canuck will aid in dealing with shipping issues, when needed. For more specific information please email us at canuckvb.online@gmail.com.

Shipping – Current Flat Rate Offer

Canuck Sports Stuff and Canuck Volleyball Vancouver are pleased to offer a Flat Rate shipping fee on select items for Regular Ground shipping. The Flat Fee Shipping Offer does not apply to oversized items, e.g. Overkill Outdoor System, or Ball Carts. You can place an order of oversized items but will need to be adjusted according to the actual shipping rate, minus some discount from Canuckstuff. Entire orders must be shipped to a single address. Offer is not applicable towards the shipping costs for returned items or towards the purchase of online gift certificates and gift cards. Offer is not valid on previous purchases and cannot be combined with any other promotional code offer. Offer valid only while supplies last and not applicable to canceled orders due to out-of-stock merchandise. This promotional offer may be modified or terminated at any time without notice. We reserve the right to cancel any order due to unauthorized, altered, or ineligible use of this offer. Some exceptions may apply. No cash value. For more information regarding our shipping policy please email canuckvb.online@gmail.com.